EWHA WOMANS UNIVERSITY | Undergraduate/Graduate | Undergraduate | HOKMA College of General Education

Jin Kyung Kwak Associate Professor

Division of Business Administration / HOKMA College of General Education / Department of Business Administration

Prof. Jin Kyung Kwak earned BBA and MS degrees from Seoul National University and a PhD degree from Johnson Graduate School of Management, Cornell University in U.S.A. She joined Ewha School of Business in September 2012. She is teaching undergrad and MBA courses in Operaitons Management or Management Science. Her research interests include supply chain management, service operations, etc. She publishes her papers in domestic or international journals including IJPE (International Journal of Production Economics) and JORS (Journal of Operational Research Society).

jkkwak@ewha.ac.kr
Ewha-Shinsegae Building (Business) #432
02-3277-2793
Research Interests
- Supply Chain Management, Information Sharing, Behavioral Operations Management, Service Operations Management

Research Record

[학술지논문] Impact of information errors on supply chain performance JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 2015, v.66 no.2 , 288-298
SCI
[학술지논문] Retailer policy, uncertainty reduction, and supply chain performance INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2011, v.132 no.2 , 271-278
SCI
외식서비스산업의 운영 효율성: 자료포락분석 및 재고산회전율과의 관계 고찰 서비스경영학회지, 2025, v.26 no.1, 154-169
KCI dColl.
공급망 재고 관리에 대한 행동학적 연구 경영학연구, 2024, v.53 no.3, 573-593
KCI dColl.
Analysis of the Waiting Time in Clinic Registration of Patients with Appointments and Random Walk-Ins International Journal of Environmental Research and Public Health, 2023, v.20 no.3, 2635
SCIE SSCI Scopus dColl.
An Order-Up-to Inventory Model with Sustainability Consideration SUSTAINABILITY, 2021, v.13 no.23, 13305
SCIE SSCI Scopus dColl.
Empirical Analysis on Comparison between Self-checkout and Regular Staffed-checkout lanes in a Poland Retail Store The International Journal of Advanced Culture Technology, 2020, v.8 no.1, 56-61
KCI dColl.
Sustainable Considerations for Newsvendor Decisions The International Journal of Advanced Culture Technology, 2020, v.8 no.4, 110-118
KCI dColl.
Analysis of Inventory Turnover as a Performance Measure in Manufacturing Industry PROCESSES, 2019, v.7 no.10, 760
SCIE Scopus dColl.
Empirical Analysis on Inventory Turnover in South Korea 산업혁신연구, 2019, v.35 no.2, 115-129
KCI dColl.
항공서비스에서 Z세대의 서비스 회복에 대한 실증연구: 불평 행동 조절 효과를 중심으로 경영학연구, 2019, v.48 no.5, 1277-1302
KCI dColl.
Analysis on the effect of express checkouts in retail stores Journal of Applied Business Research, 2017, v.33 no.4, 765-772
Scopus dColl.
Inventory Decision of a Supplier Facing a Boundedly Rational Retailer 유라시아연구, 2017, v.14 no.3, 107~119
KCI dColl.
The value of information sharing in capacity allocation in serial service operations Journal of Applied Business Research, 2016, v.32 no.5, 1459-1464
Scopus dColl.
소매업 운영 성과 분석의 비교 연구 유라시아연구, 2016, v.13 no.2, 145~153
KCI dColl.
Human Behavior in Newsvendor Decisions: A Comparative Study with Experimental Results MSFE, 2015, v.21 no.1, 19-24
KCI dColl.
Impact of information errors on supply chain performance JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY, 2015, v.66 no.2, 288-298
SCIE SSCI Scopus dColl.
두 단계 항공 서비스의 인력 할당 연구 한국항공경영학회지, 2015, v.13 no.6, 47-54
KCI dColl.
단일기간 재고 실험 연구 결과의 생산운영관리 교육에의 활용 경영학연구, 2014, 제43권 5호, 1519-1528
KCI dColl.
[학술지논문] Simulation modelling for retail self-checkouts: performance analysis and optimisation International Journal of Services, Technology and Management, 2024, v.29 no.2-4 , 97-106
Scopus
[학술지논문] Analysis of Fraud on a Chinese Business Review Website Journal of Applied Business Research, 2019, v.35 no.5 , 129-144
Scopus
[학술지논문] Analysis of Inventory Turnover as a Performance Measure in Manufacturing Industry PROCESSES, 2019, v.7 no.10 , 760-760
SCIE
[학술지논문] 항공서비스에서 Z세대의 서비스 회복에 대한 실증연구: 불평 행동 조절 효과를 중심으로 경영학연구, 2019, v.48 no.5 , 1277-1302
KCI
[학술지논문] Analysis on the effect of express checkouts in retail stores JOURNAL OF APPLIED BUSINESS RESEARCH, 2017, v.33 no.4 , 765-772
Scopus
[학술지논문] 제한적으로 합리적인 소매업체의 주문에 대한 공급업체의 재고 의사결정 유라시아연구, 2017, v.14 no.3 , 107-119
KCI
[학술지논문] The value of information sharing in capacity allocation in serial service operations JOURNAL OF APPLIED BUSINESS RESEARCH, 2016, v.32 no.5 , 1459-1464
Scopus
[학술지논문] Human Behavior in Newsvendor Decisions: A Comparative Study with Experimental Results MSFE(MANAGEMENT SCIENCE & FINANCIAL ENGINEERING), 2015, v.21 no.1 , 19-24
KCI
[학술지논문] Study of Assigning Airline Customer Service Agents to Two-Stage Tasks 한국항공경영학회지, 2015, v.13 no.6 , 47-54
KCI
[학술지논문] Application of Newsvendor Experiments to Education of Operations Management 경영학연구, 2014, v.43 no.5 , 1519-1528
KCI
[학술지논문] Comparison of (s, S) and (R, T) Policies in a Serial Supply Chain with Information Sharing MSFE, 2013, v.19 no.1 , 17-23
KCI
[학술지논문] Application of Discrete Choice Analysis to the Purchase of Medical Equipments 한국경영과학회지, 2012, v.37 no.4 , 153-160
KCI

2026-1st
- First-Year Seminar
  - Subject No 10863Class No 01
  - 1Year ( 1Credit , 1Hour) Mon 7~7
- Operation Management
  - Subject No 30936Class No 03
  - 2Year ( 3Credit , 3Hour) Tue 3~3 (SHINSEGAE508) , Thu 2~2 (SHINSEGAE508)
  - Major Requisite
- AI and Optimization for Business
  - Subject No 39520Class No 01
  - 3Year ( 3Credit , 3Hour) Fri 4~5 (SHINSEGAE)
- Operations Management
  - Subject No B10007Class No 01
  - Year ( 3Credit , 3Hour) Thu 3~4 (SHINSEGAE-606)
  - Spring
2025-2nd
- Operation Management
  - Subject No 30936Class No 03
  - 2Year ( 3Credit , 3Hour) Tue 3~3 (SHINSEGAE508) , Thu 2~2 (SHINSEGAE508)
  - Major Requisite
- Operations Management
  - Subject No B10007Class No 01
  - Year ( 3Credit , 3Hour) Thu 3~4 (SHINSEGAE-602)
  - Fall
- Introduction to Business
  - Subject No B10027Class No 01
  - Year ( 1.5Credit , 1.5Hour)
  - Fall1
- Analysis for Business Decisions
  - Subject No B33003Class No 01
  - Year ( 3Credit , 3Hour) Sat 2~3 (SHINSEGAE-)
  - Fall
- Problem formulation Ⅴ: Management Science
  - Subject No BD0006Class No 01
  - Year ( 1.5Credit , 1.5Hour) Sat 4~6 (SHINSEGAE-606)
  - Fall
2025-1st
- First-Year Seminar
  - Subject No 10863Class No 09
  - 1Year ( 1Credit , 1Hour) Thu 7~7
- Statistics for Business 강의 계획서 상세보기
  - Subject No 22233Class No 02
  - 1Year ( 3Credit , 3Hour)
- Operations Management
  - Subject No B10007Class No 01
  - Year ( 3Credit , 3Hour) Thu 3~4 (SHINSEGAE-606)
  - Spring
2024-2nd
- Statistics for Business
  - Subject No 22233Class No 02
  - 1Year ( 3Credit , 3Hour)
- Operations Management
  - Subject No B10007Class No 01
  - Year ( 3Credit , 3Hour) Thu 3~4 (SHINSEGAE-606)
  - Fall
- Introduction to Business
  - Subject No B10027Class No 01
  - Year ( 1.5Credit , 1.5Hour)
  - Fall1
- Problem formulation Ⅴ: Management Science
  - Subject No BD0006Class No 01
  - Year ( 1.5Credit , 1.5Hour) Sat 4~6 (SHINSEGAE-606)
  - Fall
2024-1st
- Operation Management
  - Subject No 30936Class No 02
  - 2Year ( 3Credit , 3Hour) Wed 3~3 (SHINSEGAE508) , Fri 2~2 (SHINSEGAE508)
  - Major Requisite
- Operations Management
  - Subject No B10007Class No 01
  - Year ( 3Credit , 3Hour) Thu 3~4 (SHINSEGAE-606)
  - Spring
2023-2nd
- Operation Management
  - Subject No 30936Class No 01
  - 2Year ( 3Credit , 3Hour) Tue 3~3 (SHINSEGAE313) , Thu 2~2 (SHINSEGAE313)
  - Major Requisite
- Operations Management
  - Subject No B10007Class No 01
  - Year ( 3Credit , 3Hour) Thu 3~4 (SHINSEGAE-606)
  - Fall
- Introduction to Business
  - Subject No B10027Class No 01
  - Year ( 1.5Credit , 1.5Hour)
  - Fall1
- Problem formulation Ⅴ: Management Science
  - Subject No BD0006Class No 01
  - Year ( 1.5Credit , 1.5Hour) Sat 4~6 (SHINSEGAE-606)
  - Fall

Academic Background

Cornell University Ph.D.(Management)

Seoul Nat'l Univ. 경영학석사(경영학과)

Seoul Nat'l Univ. 경영학사(경영학과)

List

HOKMA College of General Education

Jin Kyung Kwak Associate Professor

Research Record

Courses

Academic Background